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Optimizing Pilot Planning and Training for Continental Airlines

Department of Management Science and Information Systems, McCombs School of Business, The University of Texas at Austin, Austin, Texas 78712
Navitaire, Suite 100, Jollyville Road, Austin, Texas 78759
Navitaire, Suite 100, Jollyville Road, Austin, Texas 78759
Continental Airlines, 1600 Smith Street, Houston, Texas 77002
Continental Airlines, 1600 Smith Street, Houston, Texas 77002
yu{at}uts.cc.utexas.edu
julian.pachon{at}navitaire.com
ben.thengvall{at}navitaire.com
dchand{at}coair.com
awilso{at}coair.com

The Crew ResourceSolver decision-support system employs advanced optimization modeling and solution techniques to solve complex, large-scale pilot staffing and training problems at Continental Airlines. The system determines optimal pilot transitions and efficiently allocates and schedules training resources. The results are improved staffing levels and substantial cost savings through reduced staffing, hiring, and training costs. Continental has estimated savings of over $10 million per year using the system.

Key Words: decision analysis; systems; industries; transportation; shipping