This Article Full Text (PDF) References Alert me when this article is cited Alert me if a correction is posted Services Email this article to a friend Similar articles in this journal Alert me to new issues of the journal Download to citation manager Citing Articles Citing Articles via HighWire Citing Articles via Google Scholar Google Scholar Articles by Merrick, J. R. W. Articles by Walker, R. Search for Related Content

Partnerships in Training

Department of Statistical Sciences and Operations Research, Virginia Commonwealth University, PO Box 843083, Richmond, Virginia 23284
Department of Statistical Sciences and Operations Research, Virginia Commonwealth University, PO Box 843083, Richmond, Virginia 23284
Strategic Technology, Capital One Financial Corporation, 4801 Cox Road, Glen Allen, Virginia 23060
jrmerric{at}vcu.edu
jrhardin{at}vcu.edu
russell.walker{at}capitalone.com

Capital One Financial Corporation supplies credit products in the US. Since 1995, it has followed an information-based strategy, collecting and analyzing data to improve its business decisions. To continue this successful strategy, it must train its analysts in analytical techniques. In a partnership between Capital One and the Department of Statistical Sciences and Operations Research at Virginia Commonwealth University, we developed three training courses in forecasting, optimization, and simulation. These courses have been well received by the analysts and have led to considerable early return on investment with one class project forecasted to reduce costs at the firm’s Richmond, Virginia mail center by more than $2 million annually.

Key Words: professional; OR/MS education; decision analysis; applications

This article has been cited by other articles:

				R. Fildes and P. Goodwin Against Your Better Judgment? How Organizations Can Improve Their Use of Management Judgment in Forecasting Interfaces, November 1, 2007; 37(6): 570 - 576. [Abstract] [PDF]