Interfaces
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INTERFACES
Vol. 38, No. 2, March-April 2008, pp. 123-124
DOI: 10.1287/inte.1070.0323
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The Ombudsman: Who's at Fawlt at Fawlty Towers? Commentaries on the Citation Dilemma

Gary L. Lilien

Smeal College of Business, The Pennsylvania State University, University Park, Pennsylvania 16802
glilien{at}psu.edu

No abstract available.






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