The goal of "Practice Abstracts" is to present interesting, topical, and novel applications of operations research methodology to a wide range of industrial applications. "Practice Abstracts" are intended to provide Interfaces readers with short (2–4 pages) descriptions of the most relevant aspects of operations research-based projects, in a form that is accessible to academics and practitioners in other organizations. Contributions should be sent for evaluation to the editor of "Practice Abstracts," Brian T. Denton, Edward P. Fitts Department of Industrial and Systems Engineering, North Carolina State University, 370 Daniels Hall, 111 Lampe Drive, Raleigh, North Carolina 27695-7906, bdenton@ncsu.edu.